Question 1

Job withdrawal is a set of behaviors that discontented individuals display to avoid the work situation physically, mentally, or emotionally.

Accepted Answer

A) True 
 B)False

Question 2

Sylas, a manager at LiveWell Corp., believes that he can fire Madison, his subordinate, at any time he wishes to do so. Which of the following, if true, would help strengthen Sylas' belief?

Accepted Answer

A)   Madison has not submitted her required paperwork as part of her job offer.
B)   Sylas has not provided Madison with an offer letter.
C)   Madison is an underperformer and fails to arrive at work on time.
D)   Madison does not have a specific employment contract with the company.
E)   Madison has not received a letter of employment from the company.F) B) and E)
G) A) and B)

Question 3

If employers covered by the ________ do not notify the employees (and their union, if applicable)  of layoffs, they may have to offer back pay and fringe benefits and pay penalties as well.

Accepted Answer

A)   Davis-Bacon Act
B)   Workers' Adjustment Retraining and Notification Act
C)   Right-to-Work Act
D)   Employee Free Choice Act
E)   Fair Labor Standards ActF) A) and B)
G) A) and C)

Question 4

Anita is very dissatisfied with her job situation, but she does not perceive any other employment opportunities, so she stays and spends most of the workday dreaming about non-work matters. What is Anita experiencing?

Accepted Answer

A)   physical withdrawal
B)   psychological job withdrawal
C)   role overload
D)   benchmarking
E)   whistle-blowingF) A) and D)
G) A) and E)

Question 5

The amount of income linked to each job is called the

Accepted Answer

A)   pay rank.
B)   pay status.
C)   pay differential.
D)   incentive pay.
E)   pay level.F) None of the above
G) A) and C)

Question 6

Trevor, an employee of HigherEd Corp., demonstrates a series of unacceptable behaviors. Carmela, his manager, wants to refer Trevor to the company's employee assistance program. Which situation would call for such a referral?

Accepted Answer

A)   Carmela has reason to believe Trevor's behavior problems are related to alcohol abuse.
B)   HigherEd Corp. wants managers to use only the simplest, most direct, and least expensive way to settle behavior problems.
C)   Carmela wants an experienced and retired judge to resolve Trevor's situation.
D)   Carmela and Trevor agree that a neutral party from outside the organization should hear this case.
E)   Trevor wants a panel of his peers to hear Carmela's complaint.F) A) and B)
G) B) and D)

Question 7

Discuss the primary sets of people in an organization who affect job satisfaction. What are the reasons a person may be satisfied with these people?

Accepted Answer

The two primary sets of people in an org...

Question 8

The Job Descriptive Index is an example of a job satisfaction instrument.

Accepted Answer

A) True 
 B)False

Question 9

Peer review is an example of

Accepted Answer

A)   alternative dispute resolution.
B)   an employee assistance program.
C)   outplacement counseling.
D)   fair representation.
E)   an employee carve-out.F) A) and B)
G) A) and C)

Question 10

After Fran, a human resource manager, hears reports that some employees are drinking liquor on the job, she arranges to conduct a random search for evidence. Which action would be the most appropriate way for Fran's company to act fairly regarding employees' privacy in this scenario?

Accepted Answer

A)   requesting consent before gathering information
B)   confining the search to lower-performing employees
C)   telling employees the company is accusing them of drinking
D)   excluding the accusers' work areas from the search
E)   sharing search results with a reporter who learned about the searchF) C) and D)
G) None of the above

Question 11

Liz refuses her employer's request to falsify the contents of a report to the Equal Employment Opportunity Commission (EEOC) . The employer subsequently discharges Liz for "not following orders." Identify the exception to the employment-at-will doctrine that Liz is likely to choose when she files a wrongful discharge suit.

Accepted Answer

A)   equal employment
B)   public policy
C)   implied contract
D)   reverse discrimination
E)   affirmative actionF) A) and E)
G) A) and C)

Question 12

Conducting personal business online during work hours is called

Accepted Answer

A)   cybersquatting.
B)   cyberbullying.
C)   cyberdefamation.
D)   cyberstalking.
E)   cyberslacking.F) C) and E)
G) D) and E)

Question 13

What does an exit interview entail?

Accepted Answer

The exit interview is a meetin...

Question 14

The two primary sets of people in an organization who most affect job satisfaction are co-workers and supervisors.

Accepted Answer

A) True 
 B)False

Question 15

In general, employers may conduct random searches of areas like desks, lockers, and toolboxes at any point in time without any justification to the employee.

Accepted Answer

A) True 
 B)False

Question 16

In the role analysis technique, role occupant refers to

Accepted Answer

A)   the person who is hiring the employee for a particular role in the organization.
B)   the employee who fills a role in the organization.
C)   the individual who will directly interact with the employee filling a new role in the organization.
D)   the individual who has written guidelines for a new role in the organization.
E)   the employee who is assigned the task to write expectations from a new role in the organization.F) A) and B)
G) A) and E)

Question 17

Developing a formal discipline process is a prime responsibility of the human resource department.

Accepted Answer

A) True 
 B)False

Question 18

Which term refers to a referral service that employees can make use of to pursue professional treatment for emotional problems or substance abuse?

Accepted Answer

A)   alternative dispute resolution
B)   outplacement counseling
C)   employee assistance program
D)   progressive discipline program
E)   request for proposalF) C) and E)
G) All of the above

Question 19

The principles of justice convey that the organization must prepare for problems by establishing a formal discipline process in which the consequences become severe if the employee repeats the offense.

Accepted Answer

A) True 
 B)False

Question 20

Hameta is a top manager at her current company. However, she is leaving the company for a better job at a competing firm. Which form of turnover is illustrated in this scenario?

Accepted Answer

A)   involuntary turnover
B)   external turnover
C)   voluntary turnover
D)   internal turnover
E)   dysfunctional turnoverF) A) and E)
G) C) and D)

Exam 11: Separating and Retaining Employees

Trevor, an employee of HigherEd Corp., demonstrates a series of unacceptable behaviors. Carmela, his manager, wants to refer Trevor to the company's employee assistance program. Which situation would call for such a referral?

Correct Answer
verified

The principles of justice convey that the organization must prepare for problems by establishing a formal discipline process in which the consequences become severe if the employee repeats the offense.

Correct Answer
verified

After Fran, a human resource manager, hears reports that some employees are drinking liquor on the job, she arranges to conduct a random search for evidence. Which action would be the most appropriate way for Fran's company to act fairly regarding employees' privacy in this scenario?

Correct Answer
verified

The amount of income linked to each job is called the

Correct Answer
verified

The Job Descriptive Index is an example of a job satisfaction instrument.

Correct Answer
verified

If employers covered by the ________ do not notify the employees (and their union, if applicable) of layoffs, they may have to offer back pay and fringe benefits and pay penalties as well.

Correct Answer
verified

Developing a formal discipline process is a prime responsibility of the human resource department.

Correct Answer
verified

What does an exit interview entail?

Correct Answer
verified
The exit interview is a meetin...
View Answer

The two primary sets of people in an organization who most affect job satisfaction are co-workers and supervisors.

Correct Answer
verified

In the role analysis technique, role occupant refers to

Correct Answer
verified

Anita is very dissatisfied with her job situation, but she does not perceive any other employment opportunities, so she stays and spends most of the workday dreaming about non-work matters. What is Anita experiencing?

Correct Answer
verified

Peer review is an example of

Correct Answer
verified

Sylas, a manager at LiveWell Corp., believes that he can fire Madison, his subordinate, at any time he wishes to do so. Which of the following, if true, would help strengthen Sylas' belief?

Correct Answer
verified

Job withdrawal is a set of behaviors that discontented individuals display to avoid the work situation physically, mentally, or emotionally.

Correct Answer
verified

Hameta is a top manager at her current company. However, she is leaving the company for a better job at a competing firm. Which form of turnover is illustrated in this scenario?

Correct Answer
verified

Correct Answer
verified

Which term refers to a referral service that employees can make use of to pursue professional treatment for emotional problems or substance abuse?

Correct Answer
verified

Discuss the primary sets of people in an organization who affect job satisfaction. What are the reasons a person may be satisfied with these people?

Correct Answer
verified
The two primary sets of people in an org...
View Answer

Conducting personal business online during work hours is called

Correct Answer
verified

In general, employers may conduct random searches of areas like desks, lockers, and toolboxes at any point in time without any justification to the employee.

Correct Answer
verified

Exam 11: Separating and Retaining Employees

Trevor, an employee of HigherEd Corp., demonstrates a series of unacceptable behaviors. Carmela, his manager, wants to refer Trevor to the company's employee assistance program. Which situation would call for such a referral?

Correct AnswerverifiedShow Answer

The principles of justice convey that the organization must prepare for problems by establishing a formal discipline process in which the consequences become severe if the employee repeats the offense.

Correct AnswerverifiedShow Answer

After Fran, a human resource manager, hears reports that some employees are drinking liquor on the job, she arranges to conduct a random search for evidence. Which action would be the most appropriate way for Fran's company to act fairly regarding employees' privacy in this scenario?

Correct AnswerverifiedShow Answer

The amount of income linked to each job is called the

Correct AnswerverifiedShow Answer

The Job Descriptive Index is an example of a job satisfaction instrument.

Correct AnswerverifiedShow Answer

If employers covered by the ________ do not notify the employees (and their union, if applicable) of layoffs, they may have to offer back pay and fringe benefits and pay penalties as well.

Correct AnswerverifiedShow Answer

Developing a formal discipline process is a prime responsibility of the human resource department.

Correct AnswerverifiedShow Answer

What does an exit interview entail?

Correct AnswerverifiedThe exit interview is a meetin...View AnswerShow Answer

The two primary sets of people in an organization who most affect job satisfaction are co-workers and supervisors.

Correct AnswerverifiedShow Answer

In the role analysis technique, role occupant refers to

Correct AnswerverifiedShow Answer

Anita is very dissatisfied with her job situation, but she does not perceive any other employment opportunities, so she stays and spends most of the workday dreaming about non-work matters. What is Anita experiencing?

Correct AnswerverifiedShow Answer

Peer review is an example of

Correct AnswerverifiedShow Answer

Sylas, a manager at LiveWell Corp., believes that he can fire Madison, his subordinate, at any time he wishes to do so. Which of the following, if true, would help strengthen Sylas' belief?

Correct AnswerverifiedShow Answer

Job withdrawal is a set of behaviors that discontented individuals display to avoid the work situation physically, mentally, or emotionally.

Correct AnswerverifiedShow Answer

Hameta is a top manager at her current company. However, she is leaving the company for a better job at a competing firm. Which form of turnover is illustrated in this scenario?

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

Which term refers to a referral service that employees can make use of to pursue professional treatment for emotional problems or substance abuse?

Correct AnswerverifiedShow Answer

Discuss the primary sets of people in an organization who affect job satisfaction. What are the reasons a person may be satisfied with these people?

Correct AnswerverifiedThe two primary sets of people in an org...View AnswerShow Answer

Conducting personal business online during work hours is called

Correct AnswerverifiedShow Answer

In general, employers may conduct random searches of areas like desks, lockers, and toolboxes at any point in time without any justification to the employee.

Correct AnswerverifiedShow Answer

Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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The exit interview is a meetin...
View Answer

Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
verified

Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
verified
The two primary sets of people in an org...
View Answer

Correct Answer
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Correct Answer
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