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Becoming skilled in professional interactions requires ​


A) aligning with the client's values
B) adhering to your own cultural customs
C) internal and external congruence
D) caring about the client

E) B) and C)
F) A) and C)

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Listening with a "third ear" means to listen with your ears and your eyes.______________________________________________________________________

A) True
B) False

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Which term is NOT one of the five Cs of communication?​


A) ​Complete
B) ​Clear
C) ​Competent
D) ​Courteous

E) B) and D)
F) All of the above

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Match each item with the correct statement below.​ -​Consistent with one another


A) ​Sender
B) ​Messages
C) ​Feedback
D) ​Receiver
E) ​Conciseness
F) ​Clustering
G) ​Congruency
H) ​Cohesiveness

I) D) and F)
J) E) and H)

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What are some qualities of a health professional who genuinely enjoys helping people in a therapeutic manner?

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This health professional has t...

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In Western culture,4 to 12 feet is considered public space whereas personal space is 1½ to 4 feet._________________________

A) True
B) False

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Finger tapping commonly indicates indifference._________________________

A) True
B) False

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How does the term "servant" apply to you as a health professional?

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The term "servant" means that ...

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__________ is often synonymous with reassurance,understanding,and caring,but helping professionals must be sensitive to a client's level of acceptance to it.


A) Touching
B) Talking
C) Questioning
D) Gesturing

E) A) and B)
F) A) and C)

Correct Answer

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Match each item with the correct statement below.​ -​Content of the communication


A) ​Sender
B) ​Messages
C) ​Feedback
D) ​Receiver
E) ​Conciseness
F) ​Clustering
G) ​Congruency
H) ​Cohesiveness

I) B) and C)
J) All of the above

Correct Answer

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A PCP might use social media to report laboratory results to a patient.​

A) True
B) False

Correct Answer

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In order to have positive self-acceptance,we must have


A) a balanced public and ideal self
B) congruency among our three selves
C) a smaller hidden self
D) a stronger public self

E) C) and D)
F) B) and C)

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​A PCP might use social media to remind everyone to get a flu shot._________________________

A) True
B) False

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Briefly explain how a health care professional might find themselves in a codependent relationship with a client

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​People in helping professions may adopt...

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Explain the importance of facial expressions as a form of nonverbal communication.

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Facial expressions are perhaps the most ...

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