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Expressive leaders are more likely than instrumental leaders to enjoy more personal affection from group members.

A) True
B) False

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During the last fifty years, Japanese formal organizations have differed from those in the United States by being:


A) less efficient.
B) less profitable.
C) more collective in their orientation.
D) more hierarchical.

E) B) and C)
F) All of the above

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List the traits that Max Weber used to describe bureaucratic social organization. How do these traits promote organizational efficiency?

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Which statement correctly reflects Simmel's understanding of the dyad?


A) Dyads are less stable than groups with many members.
B) Typically, dyads involve less intense interaction.
C) Most people find dyads less meaningful than triads.
D) Dyads are more stable than groups with many members.

E) B) and C)
F) A) and B)

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The concept "triad" refers to which of the following?


A) any pyramid-shaped organization
B) a trial marriage
C) a social group with three members
D) a temporary social group

E) None of the above
F) A) and C)

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List the traits that Max Weber used to describe bureaucratic social organization. How do these traits promote organizational efficiency?

Correct Answer

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Max Weber used several traits to describ...

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In the process of anticipatory socialization, people use social groups they wish to join as reference groups.

A) True
B) False

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If you were a prisoner, a maximum-security prison would be which of the following types of organizations from your point of view?


A) a normative organization
B) a coercive organization
C) a utilitarian organization
D) a voluntary organization

E) A) and D)
F) A) and C)

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The text speaks of "opposing trends" in today's world of formal organizations because:


A) some organizations are getting bigger, but most are getting smaller.
B) men dominate formal organizations, but women are gaining fast.
C) some organizations have evolved toward flatter, more flexible forms, but others remain rigid organizations patterned on McDonald's.
D) All of the above are correct.

E) C) and D)
F) B) and C)

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The scientific management approach was developed by:


A) Frederick Taylor.
B) Robert Merton.
C) Robert Michels.
D) Rosabeth Moss Kanter.

E) None of the above
F) A) and D)

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Which of the following is the best example of a secondary group?


A) a fraternity chapter meeting on campus
B) a Microsoft Corporation awards banquet
C) parents meeting with their daughter and her coach
D) girl scouts at a cookout

E) B) and C)
F) A) and B)

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Today's more competitive organizations have a more hierarchical, pyramid shape.

A) True
B) False

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The scientific management approach was developed by:


A) Frederick Taylor.
B) Robert Merton.
C) Robert Michels.
D) Rosabeth Moss Kanter.

E) A) and B)
F) A) and C)

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Solomon Asch's research, in which subjects were asked to match lines, showed:


A) people seek out friends with whom they tend to agree.
B) people defined as "leaders" have great power over their subjects.
C) people tend to see most things differently.
D) group membership has the power to generate conformity.

E) A) and B)
F) A) and C)

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Compared to U.S. organizations, many formal organizations in Japan have had more qualities of primary groups.

A) True
B) False

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What are the differences between categories and social groups?

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Categories and social groups are both wa...

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Which concept refers to a social group with only two members?


A) a primary group
B) a dyad
C) a triad
D) a bond

E) A) and B)
F) None of the above

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Which type of leader encourages everyone in a group to have a say in what happens?


A) authoritarian leader
B) democratic leader
C) laissez-faire leader
D) expressive leader

E) B) and C)
F) C) and D)

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In this essay, list the key characteristics of bureaucracy. What was it about bureaucracy that Max Weber saw as positive? What did he see as negative?

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Bureaucracy, as defined by Max Weber, ha...

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Think about the process of McDonaldization. Looking at the list below, all but one of the traits is correctly linked to McDonaldization. Which is NOT a trait of McDonaldization?


A) efficiency
B) creativity
C) ability to calculate results
D) control through automation

E) A) and B)
F) A) and C)

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