Question 1

Social media (SM) ________ utilize SM sites to build social relationships.

Accepted Answer

A)  outlets
B)  users
C)  providers
D)  newsroomsE) All of the above
F) B) and C)

Question 2

Content data is data about relationships.

Accepted Answer

A) True 
 B)False

Question 3

According to Nan Lin,how do people benefit from social capital?

Accepted Answer

According to Nan Lin,people benefit from...

Question 4

Which of the following statements is true of social networking problems?

Accepted Answer

A)  Responses to problematic content are best reserved for instances where it has caused an organization to do something positive.
B)  Inappropriate contributions that contain obscene or otherwise inappropriate content should be ignored indefinitely.
C)  The product development team should not receive criticisms posted on a social networking site.
D)  If problematic content represents reasonable criticism of the organization's products,the best response is to delete it.E) A) and C)
F) B) and C)

Question 5

Humans have social capital,whereas organizations do not have social capital.

Accepted Answer

A) True 
 B)False

Question 6

What is social capital?

Accepted Answer

According to Nan Lin,social capital is i...

Question 7

A Facebook user likes pages of various organizations on Facebook.The fact that the user has liked a particular organization is an example of ________.

Accepted Answer

A)  content data
B)  user response
C)  data contribution
D)  connection dataE) A) and D)
F) A) and C)

Question 8

Both Web sites and social networking sites present user and responder content,but only social networking applications store and process connection data.

Accepted Answer

A) True 
 B)False

Question 9

Social media providers develop and operate their own custom,proprietary,social networking application software.

Accepted Answer

A) True 
 B)False

Question 10

Explain the people component of social media information systems (SMIS)with respect to a user and an organization.

Accepted Answer

Users of social media (SM)do what they w...

Question 11

________ is the use of information technology to support the sharing of content among networks of users.

Accepted Answer

A)  Electronic data interchange
B)  Data warehousing
C)  Cloud computing
D)  Social mediaE) All of the above
F) A) and D)

Question 12

A(n) ________ social networking service like Yammer can be used to provide managers with real-time feedback about how to resolve internal operational inefficiencies.

Accepted Answer

A)  enterprise
B)  media sharing
C)  microblogging
D)  pollingE) B) and C)
F) None of the above

Question 13

Which of the following statements is true about viral hooks in a social media (SM) site?

Accepted Answer

A)  It is used to restrain information leaks from an organization.
B)  It is used to enhance an organization's privacy on its SM sites.
C)  It is designed to root out users who post junk content on an organization's SM site.
D)  It is an inducement to pass communication along the tiers of a community.E) A) and D)
F) A) and C)

Question 14

Social media sites that become too defensive are obviously promulgating an unpopular management message.

Accepted Answer

A) True 
 B)False

Question 15

Value chains determine unstructured business processes.

Accepted Answer

A) True 
 B)False

Question 16

Social capital is investment in human knowledge and skills for future profit.

Accepted Answer

A) True 
 B)False

Question 17

Social media (SM)is by its very nature static.

Accepted Answer

A) True 
 B)False

Question 18

Social media (SM) ________ are formed based on mutual interests and transcend familial,geographic,and organizational boundaries.

Accepted Answer

A)  communities
B)  collaborators
C)  dashboards
D)  outletsE) A) and D)
F) None of the above

Question 19

If a reasoned,nondefensive response generates continued and unreasonable user-generated content from that same source,it is best for an organization to delete it.

Accepted Answer

A) True 
 B)False

Question 20

Chief Digital Officer (CDO)is a position responsible for developing and managing innovative social media programs.

Accepted Answer

A) True 
 B)False

Exam 8: Social Media Information Systems

Social media providers develop and operate their own custom,proprietary,social networking application software.

Correct AnswerverifiedShow Answer

According to Nan Lin,how do people benefit from social capital?

Correct AnswerverifiedAccording to Nan Lin,people benefit from...View AnswerShow Answer

A(n) ________ social networking service like Yammer can be used to provide managers with real-time feedback about how to resolve internal operational inefficiencies.

Correct AnswerverifiedShow Answer

Both Web sites and social networking sites present user and responder content,but only social networking applications store and process connection data.

Correct AnswerverifiedShow Answer

Which of the following statements is true of social networking problems?

Correct AnswerverifiedShow Answer

Content data is data about relationships.

Correct AnswerverifiedShow Answer

A Facebook user likes pages of various organizations on Facebook.The fact that the user has liked a particular organization is an example of ________.

Correct AnswerverifiedShow Answer

Value chains determine unstructured business processes.

Correct AnswerverifiedShow Answer

Social media (SM) ________ utilize SM sites to build social relationships.

Correct AnswerverifiedShow Answer

Social media (SM)is by its very nature static.

Correct AnswerverifiedShow Answer

What is social capital?

Correct AnswerverifiedAccording to Nan Lin,social capital is i...View AnswerShow Answer

Social media (SM) ________ are formed based on mutual interests and transcend familial,geographic,and organizational boundaries.

Correct AnswerverifiedShow Answer

Social media sites that become too defensive are obviously promulgating an unpopular management message.

Correct AnswerverifiedShow Answer

Humans have social capital,whereas organizations do not have social capital.

Correct AnswerverifiedShow Answer

Chief Digital Officer (CDO)is a position responsible for developing and managing innovative social media programs.

Correct AnswerverifiedShow Answer

If a reasoned,nondefensive response generates continued and unreasonable user-generated content from that same source,it is best for an organization to delete it.

Correct AnswerverifiedShow Answer

Which of the following statements is true about viral hooks in a social media (SM) site?

Correct AnswerverifiedShow Answer

________ is the use of information technology to support the sharing of content among networks of users.

Correct AnswerverifiedShow Answer

Explain the people component of social media information systems (SMIS)with respect to a user and an organization.

Correct AnswerverifiedUsers of social media (SM)do what they w...View AnswerShow Answer

Social capital is investment in human knowledge and skills for future profit.

Correct AnswerverifiedShow Answer

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According to Nan Lin,people benefit from...
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According to Nan Lin,social capital is i...
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Users of social media (SM)do what they w...
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