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Exam 12: Leadership

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Question 41

Multiple Choice

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Upper management at Gusto Foods determined that there would be no end-of-year bonuses due to predicted leveling of sales.Sherelle,a department manager,let her staff know that even those high-performing employees would not get bonuses this year.This change limited what type of power for Sherelle?

A) Legitimate
B) Reward
C) Coercive
D) Referent
E) Expert

F) C) and E)
G) C) and D)

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Question 42

Multiple Choice

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Scenario A. As a consultant to a local manufacturing facility, you are conducting a leadership training seminar. You encounter several managers who believe that they can describe the keys to their success: 1. Sachin says that he is successful because when he tells a subordinate to do something, "they do it because I'm the boss and that's that!" 2. Marta explains that she can get her employees to do what she wants because they like her and they want the manager to like them. 3. Carl feels that his employees are cooperative because they realize that he knows more about how to do their jobs than anybody else in the plant. 4. Liz says that all the others should use her secret: "If I can't get someone to work, I just take away their leave privileges and that corrects that problem!" -Marta is exhibiting which type of power?

A) Referent
B) Expert
C) Legitimate
D) Reward
E) Coercive

F) D) and E)
G) A) and D)

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Question 43

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The focus of LMX theory is primarily on the leader behaviors which are historically considered group maintenance.

A form of leadership in which the leader solicits input from subordinates is referred to as

Whether a decision should be made autocratically or democratically depends on the characteristics of

_______ power is dominant when subordinates are obliged to comply by virtue of a boss's authority.

A leadership perspective that focuses on individual leaders and attempts to determine the personal characteristics that leaders share is referred to as the

Scenario B. At a management retreat, you and a group of your colleagues are reminiscing about how much you enjoyed college life. Everyone remembers their favorite management topics. You are all surprised to realize that each of you has a favorite leadership perspective. However, no one can remember the name of the theory they liked most! 1. Tammy Jean knows that her favorite leadership perspective is the one that assumed that leaders are born, not made. (This is because Tammy Jean does, in fact, believe she is a "born leader!") 2. Li, on the other hand, has found that her most effective style of leadership is to capitalize on the fact that she arouses a sense of excitement in her employees, who genuinely like and admire her and want to follow her lead. 3. William argues that his favorite theory recognized that the best answer concerning which style of leadership to use is "It depends!" He maintains that the theory he liked the most argued for "looking before you lead." -Tammy Jean's favorite leadership perspective is the

Scenario C. Candice is an effective and admired leader in her organization, a large bottling company. She breaks down the behaviors she thinks have lead to her success. They are: 1. She expects a lot from her staff. She sets high goals so they need to work hard and be productive while they are at work. She also expects high quality output. 2. Additionally, she works hard to maintain good relationships with each and every employee that she has. She regularly provides praise and seeks ways to help individuals solve problems and reduce stress. She has been told she is easy to talk to. 3. Finally, Candice thinks that it is important to get ‘buy-in' from her employees on many issues, so she solicits input from them on some decisions and really tries to take it into consideration. Sometimes she even meets with the whole group and tries to reach consensus. -The behaviors in number 3 could be called

Which of the following highlights the importance of leader behaviors,not just toward the group as a whole,but toward individuals on a personal level?

Actions taken to ensure that the work group or organization reaches its goals are referred to as

The best leaders show people their appreciation and motivate people in positive ways.

Supervisory leadership is behavior that provides

Describe the three components that are present in the most effective leadership development experiences,and provide examples illustrating how they are useful.

"Drive" includes a ___________ and ____________.

Power is central to effective leadership.

According to proponents of the situational approach to leadership,universally-important traits and behaviors do not exist.

A person who has a special ability to generate excitement and revitalize organizations is known as a

Lateral leaders focus on solving problems with subordinates.

The behavioral approach is the oldest leadership perspective;it focuses on the personal characteristics that great leaders share.