Question 1

At a World Issues Conference, all the participants were asked to develop responses to two case situations. People split themselves up into teams based on their occupations. Which of the following helps to explain why the participants acted this way?

Accepted Answer

A)   Self-fulfilling prophecy
B)   Bandwagon effect
C)   Social identity theory
D)   Projection bias
E)   Collective perceptionF) B) and D)
G) C) and E)

Question 2

When a worker comes late to the work site, an external attribution will occur if there is high ______, high ______, and low ______.

Accepted Answer

A)   consensus; consistency; extinction
B)   consensus; distinctiveness; consistency
C)   consistency; distinctiveness; consensus
D)   extinction; consistency; distinctiveness
E)   consensus; consistency; distinctionF) A) and E)
G) None of the above

Question 3

Albert is the manager of a large retail store, with the authority to hire employees. The store does not have a specialized human resource executive, and Albert himself conducts selection interviews. Albert has not received any training on selection and recruitment. Albert does not prepare in advance for interviews. He asks questions that come to his mind easily during interviews. He often finds that he does not hire good employees. This indicates _____.

Accepted Answer

A)   an availability bias
B)   the bandwagon effect
C)   a self-fulfilling prophecy
D)   a projection bias
E)   social identification processesF) B) and E)
G) B) and C)

Question 4

A manager suspends one of his subordinates for showing up to work late. This is an example of:

Accepted Answer

A)   negative feedback.
B)   punishment.
C)   negative reinforcement.
D)   extinction.
E)   neutral reinforcement.F) A) and B)
G) A) and C)

Question 5

_____ can be described as emotionally charged judgments that arise through quick, nonconscious, and holistic associations.

Accepted Answer

A)   Performance orientations
B)   Intuition
C)   Faulty attributions
D)   Calculations
E)   Rational decisionsF) D) and E)
G) B) and C)

Question 6

The tendency to rely too heavily on one trait or piece of information when making decision refers to which of these biases?

Accepted Answer

A)   Availability bias
B)   Confirmation bias
C)   Anchoring
D)   Gambler's fallacy
E)   Halo effectF) A) and B)
G) B) and D)

Question 7

The concept of bounded rationality suggests that we are likely to:

Accepted Answer

A)   pick the alternative that minimizes value.
B)   evaluate all alternatives simultaneously.
C)   use accurate information to evaluate alternatives.
D)   develop an exhaustive list of alternatives to consider as solutions.
E)   choose the first acceptable alternative.F) All of the above
G) A) and D)

Question 8

Those with a performance-prove orientation focus on demonstrating their competence so that others will not think poorly of them.

Accepted Answer

A) True 
 B)False

Question 9

_____ knowledge is not easily communicated but could very well be the most important aspect of what we learn in organizations.

Accepted Answer

A)   Book-based
B)   Direct
C)   Explicit
D)   Tacit
E)   DocumentedF) A) and E)
G) None of the above

Question 10

Albert is the manager of a large retail store, with the authority to hire employees. The store does not have a specialized human resource executive, and Albert himself conducts selection interviews. Albert has not received any training on selection and recruitment. Albert interviews people mainly to analyze if they have ability to address the latest problem that the store is facing. Identify the bias facing Albert in this case.

Accepted Answer

A)   Anchoring
B)   Representativeness
C)   Framing
D)   Contrast
E)   RecencyF) None of the above
G) A) and C)

Question 11

Which of the following is the first step in the behavioral modeling process?

Accepted Answer

A)   Reinforcement
B)   Production processes
C)   Attentional processes
D)   Retention processes
E)   ExtinctionF) A) and B)
G) A) and E)

Question 12

_____ refers to the decision to continue to follow a failing course of action.

Accepted Answer

A)   Availability bias
B)   Confirmation bias
C)   Escalation of commitment
D)   Gambler's fallacy
E)   Halo effectF) A) and C)
G) A) and B)

Question 13

_____ decisions are decisions that become somewhat automatic because people's knowledge allows them to recognize and identify a situation and the course of action that needs to be taken.

Accepted Answer

A)   Programmed
B)   Unstructured
C)   Indirect
D)   Spontaneous
E)   SurfaceF) D) and E)
G) C) and D)

Question 14

_____ are simple, efficient rules of thumb that allow us to make decisions more easily.

Accepted Answer

A)   Heuristics
B)   Perceptions
C)   Self-fulfilling prophecies
D)   Climates of transfer
E)   AttributionsF) B) and C)
G) C) and E)

Exam 8: Learning and Decision Making

Those with a performance-prove orientation focus on demonstrating their competence so that others will not think poorly of them.

Correct Answer
verified

_____ refers to the decision to continue to follow a failing course of action.

Correct Answer
verified

_____ knowledge is not easily communicated but could very well be the most important aspect of what we learn in organizations.

Correct Answer
verified

A manager suspends one of his subordinates for showing up to work late. This is an example of:

Correct Answer
verified

The tendency to rely too heavily on one trait or piece of information when making decision refers to which of these biases?

Correct Answer
verified

_____ can be described as emotionally charged judgments that arise through quick, nonconscious, and holistic associations.

Correct Answer
verified

_____ decisions are decisions that become somewhat automatic because people's knowledge allows them to recognize and identify a situation and the course of action that needs to be taken.

Correct Answer
verified

Which of the following is the first step in the behavioral modeling process?

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

The concept of bounded rationality suggests that we are likely to:

Correct Answer
verified

_____ are simple, efficient rules of thumb that allow us to make decisions more easily.

Correct Answer
verified

At a World Issues Conference, all the participants were asked to develop responses to two case situations. People split themselves up into teams based on their occupations. Which of the following helps to explain why the participants acted this way?

Correct Answer
verified

When a worker comes late to the work site, an external attribution will occur if there is high , high , and low __.

Correct Answer
verified

Exam 8: Learning and Decision Making

Those with a performance-prove orientation focus on demonstrating their competence so that others will not think poorly of them.

Correct AnswerverifiedShow Answer

_____ refers to the decision to continue to follow a failing course of action.

Correct AnswerverifiedShow Answer

_____ knowledge is not easily communicated but could very well be the most important aspect of what we learn in organizations.

Correct AnswerverifiedShow Answer

A manager suspends one of his subordinates for showing up to work late. This is an example of:

Correct AnswerverifiedShow Answer

The tendency to rely too heavily on one trait or piece of information when making decision refers to which of these biases?

Correct AnswerverifiedShow Answer

_____ can be described as emotionally charged judgments that arise through quick, nonconscious, and holistic associations.

Correct AnswerverifiedShow Answer

_____ decisions are decisions that become somewhat automatic because people's knowledge allows them to recognize and identify a situation and the course of action that needs to be taken.

Correct AnswerverifiedShow Answer

Which of the following is the first step in the behavioral modeling process?

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

The concept of bounded rationality suggests that we are likely to:

Correct AnswerverifiedShow Answer

_____ are simple, efficient rules of thumb that allow us to make decisions more easily.

Correct AnswerverifiedShow Answer

At a World Issues Conference, all the participants were asked to develop responses to two case situations. People split themselves up into teams based on their occupations. Which of the following helps to explain why the participants acted this way?

Correct AnswerverifiedShow Answer

When a worker comes late to the work site, an external attribution will occur if there is high ______, high ______, and low ______.

Correct AnswerverifiedShow Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
verified

When a worker comes late to the work site, an external attribution will occur if there is high , high , and low __.

Correct Answer
verified