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Pharmaceutical firms have introduced new over-the-counter antacids that block the production of stomach acids while still marketing traditional antacids.Traditional antacids treat heartburn by neutralizing stomach acid.If sales of the new acid blockers reduce sales of the traditional antacids,then _____ has occurred.


A) demarketing
B) cannibalization
C) undifferentiation
D) repositioning
E) perceptual confusion

F) C) and D)
G) A) and D)

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Evenflo makes baby-gates to keep toddlers off stairs.What demographic segmentation variable will Evenflo use to identify its target market?


A) gender
B) benefit
C) usage rate
D) family life cycle
E) ethnic

F) D) and E)
G) B) and E)

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You are the marketing manager for a food products firm.Your firm would like to introduce a new beverage to the marketplace.You have determined that two important dimensions for positioning a product are (1)nutritional value and (2)age orientation.Place the following beverages on the perceptual map provided: Coffee,Orange Juice,Diet Cola,Apple Cider,Mineral Water,Milk,Herbal Tea,Liquor,Tomato Juice.Assuming the listed beverages comprise all competitive beverages,what position should your firm's new beverage have? Describe the new beverage. You are the marketing manager for a food products firm.Your firm would like to introduce a new beverage to the marketplace.You have determined that two important dimensions for positioning a product are (1)nutritional value and (2)age orientation.Place the following beverages on the perceptual map provided: Coffee,Orange Juice,Diet Cola,Apple Cider,Mineral Water,Milk,Herbal Tea,Liquor,Tomato Juice.Assuming the listed beverages comprise all competitive beverages,what position should your firm's new beverage have? Describe the new beverage.

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blured image Although exact locations will vary by s...

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To be useful,a segmentation scheme must produce segments that meet four basic criteria.The criteria are:


A) segmentable, targetable, reliable and valid, and homogeneous
B) tangibility, inseparable, nonperishable, and unique
C) substantiality, identifiability and measurability, accessibility, and responsiveness
D) reliability, flexibility, tangibility, and unbiased
E) complexity, compatability, relative advantage, trialability, and observability

F) C) and D)
G) A) and B)

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Name the four broad segments of the business market.

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The four broad segments of the...

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The debate over gay marriages is causing a great deal of furor,but it has done little to deplete the importance of the affluent gay market to businesses.Georgia Pacific and Mitchell Gold,a furniture manufacturer,are two companies that have implemented and maintained marketing mixes designed to meet the needs of lesbians and gays.To these companies and others,lesbians and gays are a desirable:


A) market sample
B) target market
C) perceived market
D) functional market
E) market base

F) B) and D)
G) D) and E)

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A product's position refers to where it is located on store shelves.

A) True
B) False

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Clorox describes individuals who buy lots of cleaning products as heavy users.This is an example of how companies use benefit segmentation.

A) True
B) False

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The Coca-Cola Company has over 450 brands in over 195 countries.According to their web site,their products range from Samurai,an energy drink available in Asia to Vita,an African juice drink.It uses _____ segmentation in this marketing strategy.


A) geographic
B) economic
C) demographic
D) usage-rate
E) multi-positioning

F) C) and E)
G) A) and E)

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A research firm has conducted marketing research on the market for metal roofing for homes.The research firm has determined there are thousands of homeowners who want the durability provided by metal roofs.These homeowners are generally married and between 25 and 54 years of age.They tend to live in suburban neighborhoods and most subscribe to lifestyle magazines.If you were interpreting these results,you might suggest that the research firm:


A) conduct additional research because it has no idea about the measurability of its segments
B) examine the research report again to see if it can determine segment accessibility
C) conduct a follow-up analysis to determine if the segments it might choose would respond differently from other segments to its marketing strategy
D) not segment the concrete siding market because the only market for siding is contractors who build the homes
E) segment the concrete siding market based on the information provided and concentrate its efforts on suburban homeowners between 25 and 54 who read lifestyle magazines

F) C) and D)
G) C) and E)

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In market segmentation,individual psychographic variables can be combined with other variables to provide more detailed descriptions of market segments.

A) True
B) False

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Wrestling Merchandise Market research has shown that 6- to 17-year-old males, 18- to 24-year-old females, and 18- to 44-year-old males are most likely to watch a televised professional wrestling event or to attend a live match. Wrestling events are regularly broadcast in 120 different countries. Merchandise licensed by World Wrestling Entertainment (formerly known as the World Wrestling Federation) can be purchased at JCPenney and Wal-Mart. Clothes for adults are used to reach markets that may not buy action figures, video games, and novelty candy, but who are still proud to sport World Wrestling Entertainment (WWE) trademarks. -Refer to Wrestling Merchandise.The marketing research revealed that _____ segmentation can be used to identify the biggest fans of professional wrestling.


A) benefit
B) psychographic
C) demographic
D) geographic
E) geodemographic

F) A) and B)
G) A) and C)

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The basic goal of one-to-one marketing is to:


A) increase the market for the product category to new and current customers
B) eliminate the use of mass media for promotion and locate a direct communications channel
C) increase operating costs and locate new customers
D) reduce the number of company employees and increase overall sales
E) reduce costs through customer retention and increase revenue through customer loyalty

F) D) and E)
G) C) and E)

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Product positioning is the process of:


A) finding the correct location for retail outlets to sell a product category
B) finding the right channel of distribution for a product
C) creating the desired image of the firm's product with respect to its competition
D) competing with competitors' products in the retailers' stores for the best position on the shelf
E) pricing the product to be at a competitive level with other brands on the market

F) A) and E)
G) A) and B)

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Wrestling Merchandise Market research has shown that 6- to 17-year-old males, 18- to 24-year-old females, and 18- to 44-year-old males are most likely to watch a televised professional wrestling event or to attend a live match. Wrestling events are regularly broadcast in 120 different countries. Merchandise licensed by World Wrestling Entertainment (formerly known as the World Wrestling Federation) can be purchased at JCPenney and Wal-Mart. Clothes for adults are used to reach markets that may not buy action figures, video games, and novelty candy, but who are still proud to sport World Wrestling Entertainment (WWE) trademarks. -Refer to Wrestling Merchandise. Most Wrestling fans live in the southern United States. Based on this information,what segmentation base would be appropriate?


A) geographic
B) demographic
C) psychographic
D) product use
E) benefit sought

F) All of the above
G) A) and E)

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Mercedes-Benz Daimler AG, the maker of Mercedes-Benz automobiles, is planning to launch a new line of downsized luxury vehicles in the United States by 2012. Daimler has experienced a recent drop in global sales attributed to its product mix that focuses on larger luxury automobiles. With increasing fuel prices and stricter U.S. fuel-economy standards coming down the pipeline, Daimler doesn't want to be left behind. Daimler is behind its competition, though. Its German rivals, Audi and BMW, have been relatively successful in the U.S. BMW"s Mini Cooper, demanding as much as $34,000, has already driven away with some of Daimler's potential sales. While Daimler already offers the Smart car in the U.S., the new offerings will not be going after the same consumers. -Refer to Mercedes-Benz.Mercedes-Benz's Baby boomers are a useful segment because they meet certain criteria.Which of the following do the baby boomers meet?


A) substantiality
B) identifiability and measurability
C) accessibility
D) responsiveness
E) all of these.

F) C) and D)
G) None of the above

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The Southern Company is the largest provider of utilities in the southeastern United States.It has also been accused of being the biggest source of industrial air pollution in the area.The Southern Company is trying to change consumers' perceptions of the company by sponsoring a series of television programs on how to preserve our environment.The Southern Company is hoping the programming will lead to:


A) repositioning
B) reengineering
C) demarketing
D) undifferentiated targeting
E) one-to-one marketing

F) A) and C)
G) None of the above

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If a market segment is especially motivated by coupons in newspapers,which segmentation success criterion is most influential in the success of this program?


A) responsiveness
B) identifiability and measurability
C) substantiality
D) accessibility
E) functionality

F) C) and E)
G) A) and B)

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Turkey Hunting Equipment Around the beginning of fall each year, about 2.7 million turkey hunters all over the United States start looking at catalogs for the perfect item to guarantee that this year they will kill a wild turkey, the most elusive game bird on the North American continent. The devoted turkey stalker can stock up on everything from camouflaged turkey hunting socks, turkey license plate holders, vests with huge pockets for toting dead birds, and hunting videos to turkey decoys, turkey earrings, and turkey callers. Neil Cost is considered the best manufacturer of turkey callers in the world. It is his only product, and each is highly prized by turkey hunters. It is not unusual for a turkey hunter to pay $5,000 for one of Cost's callers. -Refer to Turkey Hunting Equipment.Given that the wild turkey hunters number approximately 2.7 million,it meets the segmentation criterion of:


A) substantiality
B) accessibility
C) reliability
D) responsiveness
E) functionality

F) C) and D)
G) B) and C)

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According to the criterion of _____ a selected segment must be large enough to warrant developing and maintaining a special marketing mix.Serving the specific needs of this segment must be commercially viable,even if the number of potential customers is small.


A) causality
B) accountability
C) responsiveness
D) accessibility
E) substantiality

F) B) and E)
G) A) and E)

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