Question 1

The concept "bureaucracy" refers to:

Accepted Answer

A)  a large,normative organization.
B)  any source of inefficiency in organizational operation.
C)  an organizational model that operates informally.
D)  an organizational model rationally designed to perform tasks efficiently.E) B) and D)
F) B) and C)

Question 2

The text speaks of "opposing trends" in today's world of formal organizations because:

Accepted Answer

A)  some organizations are getting bigger,but most are getting smaller.
B)  men dominate formal organizations,but women are gaining fast.
C)  some organizations have evolved toward flatter,more flexible forms,but others remain rigid organizations patterned on McDonald's.
D)  All of the above are correct.E) All of the above
F) B) and C)

Question 3

Which of the following is the best example of a primary group?

Accepted Answer

A)  a family that has gathered to celebrate a religious holiday
B)  carpenters gathering at a work site
C)  a student government meeting
D)  a reunion of the graduating class of 1977E) A) and B)
F) B) and D)

Question 4

Read the four statements below.Which of them is NOT evidence of the process called the "McDonaldization of society?"

Accepted Answer

A)  Bank tellers are being replaced with automatic teller machines (ATMs) .
B)  People shop in carefully designed,climate-controlled malls.
C)  Colleges select students in terms of applicants' grades and test scores.
D)  Many new jobs demand creativity and imagination.E) B) and C)
F) A) and B)

Question 5

The tendency of bureaucratic organizations to perpetuate themselves-to keep themselves going-is called:

Accepted Answer

A)  bureaucratic retreatism.
B)  bureaucratic ritualism.
C)  bureaucratic innovation.
D)  bureaucratic inertia.E) A) and C)
F) None of the above

Question 6

The scientific management approach was developed by:

Accepted Answer

A)  Frederick Taylor.
B)  Robert Merton.
C)  Robert Michels.
D)  Rosabeth Moss Kanter.E) A) and B)
F) A) and C)

Question 7

What do sociologists call two or more people who identify and interact with one another?

Accepted Answer

A)  a dyad
B)  a social group
C)  a network
D)  a crowdE) A) and C)
F) A) and B)

Question 8

"Sociology and The Media" explains that a recent and popular example of social networking is the use of:

Accepted Answer

A)  web sites such as Facebook.com.
B)  social service projects involving dorm residents.
C)  computers to track people's personal tastes and interests.
D)  shared bicycles on campus.E) A) and B)
F) B) and C)

Question 9

What concept refers to all factors outside an organization that affect the organization's operation?

Accepted Answer

A)  oligarchy
B)  organizational environment
C)  secondary environment
D)  competitionE) A) and C)
F) All of the above

Question 10

Social groups fall into one of two types,depending on:

Accepted Answer

A)  how large they are
B)  their members' degree of personal concern for one another
C)  how much the members interact with one another
D)  how often they gather togetherE) B) and D)
F) A) and C)

Question 11

What type of leaders downplays their own power,letting the group function more or less on its own?

Accepted Answer

A)  authoritarian leaders
B)  democratic leaders
C)  laissez-faire leaders
D)  instrumental leadersE) All of the above
F) C) and D)

Question 12

If you want your social group to be open to any and all people as new members,which of the following policies would your support?

Accepted Answer

A)  members should be socially diverse
B)  the group should be large
C)  the group should not be physically segregated
D)  All of the above are correct.E) A) and C)
F) A) and B)

Question 13

Today's business organizations in Canada differ from those a century ago in a number of ways.Which of the following is NOT a way in which today's Canadian business organizations differ from those a century ago?

Accepted Answer

A)  today,there is more creative autonomy
B)  today,we find more use of competitive work teams
C)  today's organizations have a steeper,pyramid shape
D)  today's organizations have more flexibilityE) None of the above
F) B) and D)

Question 14

Blau notes 3 ways in which social diversity influences intergroup contact.Which of the following is NOT 1 of these 3?

Accepted Answer

A)  large groups turn inward
B)  homogeneous groups turn outward
C)  physical boundaries create social boundaries
D)  heterogeneous groups turn outwardE) C) and D)
F) B) and C)

Question 15

The Industrial Revolution ushered in a new structure for formal organizations concerned with efficiency that Weber called:

Accepted Answer

A)  groupthink
B)  networks
C)  bureaucracy
D)  triadsE) C) and D)
F) B) and C)

Question 16

Max Weber argued that formal organizations were efficient,but he cautioned that they can have harmful effects on people.What is the danger?

Accepted Answer

A)  organizations create social inequality
B)  organizations create conflict among workers
C)  organizations create alienation
D)  organizations create conformityE) B) and C)
F) B) and D)

Question 17

From the point of view of anyone considered an "inmate," what type of formal organization is the person in?

Accepted Answer

A)  a normative organization
B)  a coercive organization
C)  a utilitarian organization
D)  a voluntary organizationE) All of the above
F) A) and C)

Question 18

Hans and Theo Bakker studied the social world of club DJs from which of the following perspectives?

Accepted Answer

A)  structural-functionalist
B)  social conflict theory
C)  symbolic interactionist
D)  ethnomethodologyE) A) and B)
F) A) and C)

Question 19

Weber believed that rational systems were efficient but _________________.

Accepted Answer

A)  ineffective,overall
B)  anomic
C)  unsustainable
D)  dehumanizingE) B) and D)
F) All of the above

Question 20

Which of these concepts was used by Robert Michels to refer to the rule of the many by the few?

Accepted Answer

A)  bureaucracy
B)  formal organization
C)  oligarchy
D)  authoritarian leadershipE) C) and D)
F) A) and B)

Exam 7: D: Groups and Organizations

The tendency of bureaucratic organizations to perpetuate themselves-to keep themselves going-is called:

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The concept "bureaucracy" refers to:

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Hans and Theo Bakker studied the social world of club DJs from which of the following perspectives?

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Read the four statements below.Which of them is NOT evidence of the process called the "McDonaldization of society?"

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Weber believed that rational systems were efficient but _________________.

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The text speaks of "opposing trends" in today's world of formal organizations because:

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Social groups fall into one of two types,depending on:

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The scientific management approach was developed by:

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The Industrial Revolution ushered in a new structure for formal organizations concerned with efficiency that Weber called:

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If you want your social group to be open to any and all people as new members,which of the following policies would your support?

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Today's business organizations in Canada differ from those a century ago in a number of ways.Which of the following is NOT a way in which today's Canadian business organizations differ from those a century ago?

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Which of the following is the best example of a primary group?

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What type of leaders downplays their own power,letting the group function more or less on its own?

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Which of these concepts was used by Robert Michels to refer to the rule of the many by the few?

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What do sociologists call two or more people who identify and interact with one another?

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From the point of view of anyone considered an "inmate," what type of formal organization is the person in?

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"Sociology and The Media" explains that a recent and popular example of social networking is the use of:

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Blau notes 3 ways in which social diversity influences intergroup contact.Which of the following is NOT 1 of these 3?

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Max Weber argued that formal organizations were efficient,but he cautioned that they can have harmful effects on people.What is the danger?

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What concept refers to all factors outside an organization that affect the organization's operation?

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