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Selected employees who work as assistants to higher-level managers and participate in managerial functions are given such titles as:


A) second in command
B) benefactor
C) underwriter in process
D) understudy or undersecretary

E) All of the above
F) B) and C)

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Ramona is a recent HR hire for a security firm that hires retired law enforcement officers to provide security for retail malls across the nation.Her supervisor was impressed with Ramona's knowledge of current laws with respect to hiring practices,but asked her to quickly get up to speed on compensation and training laws.This is a reasonable request if Ramona plans to stay in the HR field. HR management requires experts to stay current in all laws that apply to human resource management.This includes hiring,firing,compensation practices and training practices.

A) True
B) False

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The result of a job analysis is a written document called a human resource inventory.

A) True
B) False

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The Amabala Corporation is reorganizing to make more extensive use of teams.The company plans to continue paying its workers based on their individual performance.This approach is likely to maximize the success of the team by encouraging all team members to exert their best effort. A study co-authored by Jay Schuster found that when pay to team members is based strictly on individual performance it erodes team cohesiveness and makes it less likely the team will meet its goals as a collaborative effort.

A) True
B) False

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Students can benefit from networking in college even before they take their first full-time job.

A) True
B) False

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There are laws that protect employees from undo harm due to hazardous work conditions. According to the Legal Briefcase and the EEOC,the Occupational Safety and Health Act of 1970 regulates the degree to which employees can be exposed to hazardous substances and specifies the safety equipment the employer must provide.

A) True
B) False

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Most management training programs include methods such as on-the-job coaching,understudy positions,and off-the-job courses and training.

A) True
B) False

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The __________ system is a pay system that is based on job tiers,with each tier having a strict pay range.


A) Steiner
B) Gantt
C) Hay
D) Gilbreath

E) A) and C)
F) A) and B)

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The Civil Rights Act of 1964 did not do enough to discourage discriminatory practices in the workplace.

A) True
B) False

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The purpose of ____________ is to increase an employee's ability to perform productively.


A) training and development
B) employment tests
C) contingency planning
D) job enrichment

E) A) and C)
F) B) and D)

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Employment testing:


A) was declared illegal by the EEOC in 1989,because it was often used to discriminate against women and minorities.
B) is legal,but is a very poor predictor of worker performance.
C) should be directly related to the job.
D) should focus on the most basic and general skills rather than on skills directly related to the job.

E) A) and D)
F) A) and C)

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Sally is a human resource manager with Weldun Cooking Supplies who needs to recruit sales professionals to fill several positions within her company.Sally is likely to rely on external recruiting sources if she:


A) wants to eliminate the need to meet affirmative action regulations.
B) believes that Weldun's current employees do not have the qualifications necessary to successfully fill the positions.
C) places a great deal of importance on maintaining high morale for current workers.
D) needs to keep the cost of her recruiting efforts to a minimum.

E) All of the above
F) A) and D)

Correct Answer

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According to the Reaching Beyond Our Borders box in Chapter 11,human resource managers will be able to count on the superiority of American business practices as they help manage a global workforce.

A) True
B) False

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Job simulation is used to train astronauts,airline pilots,and ship captains.

A) True
B) False

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Congress has given the Equal Employment Opportunity Commission broad powers to issue guidelines for acceptable employer behavior concerning employment opportunities.

A) True
B) False

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An effective performance appraisal system provides a way for the company to satisfy legal conditions concerning promotions,compensation,and policies.

A) True
B) False

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Human resource management is receiving increased attention because the shift from traditional manufacturing industries to service and high-tech manufacturing industries requires workers to have more technical job skills.

A) True
B) False

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Before American Road Builders,Inc. ,permits its new employees to operate the heavy equipment it uses to build roads,it sends them to a nearby classroom where they learn the safe and proper way to work with all of the tools and equipment they will use when they perform their jobs.American Road Builders is using a training technique known as:


A) vestibule training.
B) offline training.
C) job replication.
D) modular training.

E) C) and D)
F) A) and D)

Correct Answer

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Steely Percussion Inc.briefly tried to implement a flextime system only to abandon it after a few months.Which of the following is the most likely reason Steely would drop its flextime plan?


A) It caused an increase in traffic congestion.
B) It often made communication among employees more difficult.
C) The employees resented being required to come to work early or stay late.
D) Workers tend to be less productive when they have to work longer hours in a single day.

E) A) and B)
F) All of the above

Correct Answer

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The selection process may include a(n) ______________,where employment is only guaranteed for a specified period of time,until either a permanent offer is extended or the employee is discharged.


A) intern period
B) probationary period
C) contingent period
D) action pending period

E) A) and C)
F) B) and C)

Correct Answer

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