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How can the size of a company affect the choice of marketing channels?

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Generally,larger firms will be...

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__________ offer a limited assortment of general merchandise at very low prices and are often found in lower-rent locations.


A) Department stores
B) Off-price retailers
C) Discount stores
D) Extreme value retailers
E) Category specialists

F) All of the above
G) A) and B)

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As the old cliché claims,the three most important things in retailing are


A) size,location,and convenience.
B) price,promotion,and place.
C) location,location,location.
D) price,price,price.
E) before,during,and after the sale.

F) C) and E)
G) All of the above

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If you're a manufacturer,and you want to showcase your product in a store that has a narrow but deep selection of merchandise and where sales associates can assist customers with their selections,you'd most likely choose


A) a category specialist.
B) a specialty store.
C) a department store.
D) an extreme value retailer.
E) a warehouse club.

F) A) and B)
G) B) and E)

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Retailers can gain valuable knowledge about their customers from the transaction process and from


A) trade industry profiles.
B) store brand / private-label brand ratios.
C) omnichannel flow process.
D) the insights of store personnel.
E) end-of-aisle positioning studies.

F) B) and C)
G) None of the above

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Manufacturers might use selective distribution by allowing only a few selected retail customers in a territory to sell its products.

A) True
B) False

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A customer who is shopping for fashionable,but relatively low-cost merchandise in a pleasant environment is shopping at a(n)


A) specialty store.
B) extreme value retailer.
C) full-line discount store.
D) department store.
E) convenience store.

F) C) and D)
G) B) and C)

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__________ are likely to target low-income consumers who demand national brands,but cannot afford to buy large-sized packages.


A) Category killers
B) Department stores
C) Extreme value retailers
D) Specialty stores
E) Warehouse club stores

F) B) and C)
G) A) and E)

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Brandon has developed a line of clothing accessories and has lined up the production and financing.Next,he is preparing to reach out to the ultimate customer.He has spoken to several stores that have agreed to carry these products,and he has narrowed his options to specialty and department stores.What factors must Brandon now address?

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Students may propose a variety of steps,...

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Which of the following retail stores would emphasize personal selling the most as part of the firm's promotional efforts?


A) jewelry store
B) convenience store
C) liquor store
D) secondhand clothing store
E) bakery

F) A) and B)
G) C) and D)

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__________ offer an inconsistent assortment of brand-name merchandise at low prices.


A) Department stores
B) Specialty stores
C) Category killers
D) Off-price retailers
E) Full-line discount stores

F) B) and E)
G) B) and C)

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__________ can purchase merchandise at substantial discounts from the original wholesale prices because they do not ask the suppliers for advertising allowances or markdown adjustments.


A) Department stores
B) Specialty stores
C) Category specialists
D) Drugstores
E) Off-price retailers

F) C) and D)
G) A) and C)

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Janelle is shopping for a unique outfit for a benefit dinner dance.She wants it to sparkle and shine,but still feel light,silky,and comfortable.For the highest satisfaction,Janelle likely should


A) shop via catalog.
B) shop in traditional retail stores.
C) start browsing the Internet.
D) use M-commerce.
E) price match multiple competitors.

F) A) and B)
G) A) and C)

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Gabriel was importing sweaters made from alpaca.They were exquisitely soft and extremely warm.Once a potential customer tried one on,it was almost always sold.Which channel should Gabriel select to reach his potential customers: store or Internet? Why?

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The store channel is preferabl...

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Omnichannel retailing has many potential advantages,but it also has challenges.What are they?

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Integrated CRM,brand image,pricing,and t...

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Convenience for the customer is seldom a factor for manufacturers when choosing a retail partner.

A) True
B) False

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Carol manages a cell phone store and is debating how much personal selling and customer service she should utilize as part of her promotion strategy.What would you recommend and why?

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Personal selling is important for produc...

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If a manufacturer had a full range of products,in a number of different container sizes,which kind of store would the company be least likely to choose as a retailing partner?


A) conventional supermarket
B) supercenter
C) warehouse club
D) convenience stores
E) full-line discount stores

F) A) and B)
G) B) and C)

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Category specialists are also known as category killers.

A) True
B) False

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How does a retail distribution center supporting a store channel most obviously differ from one supporting an Internet channel?


A) in use of SKU identification
B) in quantity of items shipped
C) in speed of order fulfillment
D) in quality of tracking mechanisms
E) in use of CRM technology

F) B) and D)
G) B) and E)

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